Betting Rules

You should check the selected game, stake, number of lines, odds where relevant, payment method and any other details before confirming a bet. A wager is generally treated as submitted when it is accepted by the website and recorded in the relevant account or gaming system. An on-screen message, account history or similar record may be used to show whether a bet was accepted.

A bet may be rejected, cancelled or voided where it has not been accepted, where the transaction has failed, where the game or service is interrupted, or where an error, technical issue, security concern or other exceptional circumstance affects the wager. If a displayed price, payout, balance or game result contains an obvious error, the affected transaction may be reviewed and corrected or voided where permitted.

Once a wager has been accepted, it cannot normally be changed or cancelled by the player unless the relevant product rules expressly allow this. You are responsible for checking your selections before confirming them. Do not assume that a failed, delayed or interrupted screen means that a wager was cancelled. Check your account history or contact support through the available website channel before attempting to place the same wager again.

Game outcomes are determined by the rules and systems applicable to the relevant product. Where a randomised game is used, results are produced by the game system. Results shown in the account or gaming interface are normally used for settlement, subject to review of technical faults, irregular play, suspected fraud or other circumstances that may affect the integrity of the result.

1. Select the game or betting product you wish to use.
2. Choose the stake and available options shown on the betting interface.
3. Review the wager carefully, including the total amount and possible outcome.
4. Confirm the bet only when the displayed details are correct.
5. Keep the confirmation or account record if you need to refer to the transaction later.

Where a bet is settled as a winning wager, any applicable return is credited according to the relevant game rules and account conditions. Returns may be subject to verification, account restrictions, legal requirements or the terms applying to a particular offer. A displayed balance is not necessarily a final entitlement if a transaction is being reviewed or has been affected by an error.

Fair play is required at all times. You must not use software, devices, methods or conduct intended to manipulate a game, interfere with the website, obtain an unfair advantage or conceal the identity or source of funds connected with an account. Collusion, automated play, account sharing, exploitation of faults and attempts to bypass security or safer gambling controls are not permitted.

If a dispute arises about a wager or account transaction, first review the applicable game rules, account history and any confirmation displayed at the time. Raise the matter through the support channel available on the website and provide enough information to identify the account and transaction. An investigation may consider system records, timestamps, game data, payment information and other relevant evidence.

We may suspend or close an account, restrict access, cancel affected wagers or take other appropriate action where there is suspected fraud, prohibited conduct, a breach of these rules, a failed verification or a legal or security requirement. These measures may be taken while an investigation is continuing. Any remaining account balance will be handled in accordance with the applicable terms and legal obligations, subject to the outcome of the review.

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and only wager money you can afford to lose. Take regular breaks, avoid gambling when upset or under the influence of alcohol, and never chase losses. If gambling is no longer enjoyable or feels difficult to control, stop playing and use the safer gambling tools or support information available on the website.

• Set personal spending and time limits before starting.
• Do not borrow money or use essential household funds to gamble.
• Do not increase stakes to try to recover previous losses.
• Use account restrictions, breaks or self-exclusion options where available.
• Seek independent help if gambling is affecting your finances, relationships, work or wellbeing.

These Betting Rules may be updated when the website, products, legal requirements or operating processes change. The current version published on this page applies from the date it is made available. If you do not understand a rule, do not place a wager until you have reviewed the relevant information or obtained clarification through the available support channel.